Privacy Policy

1. Introduction

Ghost Premier Baseball LLC ("Ghost Premier," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications for iOS and Android, and services (collectively, the "Platform").

By using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and mailing address
• Account credentials (username and password)
• Athlete information (name, date of birth, jersey number, positions)
• Emergency contact information
• Medical information relevant to athletic participation
• Payment information (processed securely through Stripe)
• Communications you send to us or through the Platform, including photos or files you choose to attach to messages (e.g., team chat)

Automatically Collected Information

When you use our Platform, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Push notification tokens, used solely to deliver notifications to your device via Apple Push Notification service (iOS) or Google Firebase Cloud Messaging (Android)

We do not collect precise or approximate location data. Our mobile applications do not use any third-party advertising or analytics tracking SDKs, and we do not sell your personal information to third parties.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Platform and services
• Process transactions and send related information
• Send administrative messages, updates, and notifications
• Facilitate communication between team members, coaches, and families
• Manage team rosters, schedules, and events
• Process and track payments and payment schedules
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Team Members: Coaches, team administrators, and other parents may see certain information necessary for team operations. Photos and files attached to a team chat message are visible to the other participants in that conversation
• Service Providers: We share information with third parties that perform services on our behalf (e.g., payment processing, email delivery, hosting)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• PCI-compliant payment processing through Stripe

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-out: Opt out of marketing communications at any time
• Notifications: Manage your notification preferences in the app settings

To exercise these rights, please contact us at info@neghostbaseball.com.

7. Children's Privacy

Our Platform is designed for use by families with youth athletes. We collect information about minor athletes only with the consent of their parent or guardian. Parents/guardians manage their children's information through their account and can request deletion of their child's information at any time.

We do not knowingly collect information from children under 13 without parental consent. If you believe we have collected information from a child under 13 without proper consent, please contact us immediately.

8. Third-Party Services

Our Platform integrates with third-party services including:

• Stripe: For secure payment processing
• Supabase: For database, authentication, and secure file storage (including photos and files shared in team chat)
• Resend: For email delivery
• Apple Push Notification Service and Google Firebase Cloud Messaging: For push notifications to our iOS and Android apps

These services have their own privacy policies governing their use of your information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., payment records for tax compliance). Photos and files shared in team chat are retained for as long as the conversation remains active and may be deleted upon request; push notification tokens are removed when you sign out of the app or uninstall it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: